Privacy Policy

Updated May 19, 2025.

Introduction

This Privacy Policy describes how Blockdaemon, Inc. and our subsidiaries and affiliates ("Blockdaemon," "we", “us” or "our") processes personal information that we collect through our digital or online properties or services that link to this Privacy Policy (including as applicable, our website, mobile application, social media pages, marketing activities, live events and other activities described in this Privacy Policy (collectively, the “Service”)).

Blockdaemon may provide additional or supplemental privacy policies to individuals for specific products or services that we offer at the time we collect personal information.

This Privacy Policy does not apply to information that we process on behalf of our business customers (such as businesses and other organizations) while providing the Blockdaemon platform/services to them. Our use of information that we process on behalf of our business customers may be governed by our agreements with such customers. If you have concerns regarding your personal information that we process on behalf of a business customer, please direct your concerns to that enterprise customer.

NOTICE TO EUROPEAN USERS: Please see the Notice to European Users section for additional information for individuals located in the European Economic Area or United Kingdom (which we refer to as “Europe”, and “European” should be understood accordingly) below.

Personal information We Collect

Information you provide to us. Personal information you may provide to us through the Service or otherwise includes:

Contact data, such as your first and last name, salutation, email address, billing and mailing addresses, professional title and company name, and phone number and other contact information such as social media identifiers/handles.

Demographic data, such as your city, state, country of residence, postal code, and date of birth.

Profile data, such as the username and password or PIN code that you may set to establish an online account on the Service, security questions and other access protocols, information related to wallets, biographical details, photograph or picture for your avatar, links to your profiles on social networks, interests, preferences, and any other information that you add to your account profile.

Communications data based on our exchanges with you, including when you contact us through the Service, social media, or otherwise.

Transactional data, such as information relating to or needed to complete your orders on or through the Service, including order numbers and transaction history.

Marketing data, such as your preferences for receiving our marketing communications and details about your engagement with them.

User-generated content data, such as comments, questions, messages, works of authorship, and other content or information that you generate, transmit, or otherwise make available on the Service, as well as associated metadata. Metadata includes information on how, when, where and by whom a piece of content was collected and how that content has been formatted or edited. Metadata also includes information that users can add or can have added to their content, such as keywords, geographical or location information, and other similar data.

Job application data, such as professional credentials, educational and professional history, institutional affiliations, background checks, and information of the type included on a resume or curriculum vitae (such as work experience, education, salary, and languages spoken).

Government-issued identification documentation, such as national identification number (e.g., Social Security Number, tax identification number, passport number), state or local identification number (e.g., driver’s license or state ID number), and an image of the relevant identification card, and/or other information we deem necessary for us to comply with our legal obligations under financial or anti-money laundering laws.

Payment data needed to complete transactions, including payment card information or bank account number.

Other data not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

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Third-party sources: We may combine personal information we receive from you with personal information we obtain from other sources, such as:

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Public sources, such as government agencies, public records, social media platforms, and other publicly available sources.
Private sources, such as data providers, social media platforms and data licensors.
Our affiliate partners, such as our affiliate network provider and publishers, influencers, and promoters who participate in our paid affiliate programs.
Marketing partners, such as joint marketing partners and event co-sponsors.
Third-party services, such as social media services, that you use to log into, or otherwise link to, your Service account. This data may include your username, profile picture and other information associated with your account on that third-party service that is made available to us based on your account settings on that service.

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Automatic data collection. We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your interaction over time with the Service, our communications and other online services, such as:

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Device data, such as your computer or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers (including identifiers used for advertising purposes), language settings, mobile device carrier, radio/network information (e.g., Wi-Fi, LTE, 3G), and general location information such as city, state or geographic area.
Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing to the Service, navigation paths between pages or screens, information about your activity on a page or screen, access times and duration of access, and whether you have opened our emails or clicked links within them.
Communication interaction data such as your interactions with our email, text or other communications (e.g., whether you open and/or forward emails) – we may do this through use of pixel tags (which are also known as clear GIFs), which may be embedded invisibly in our emails.

Cookies. Some of our automatic data collection is facilitated by cookies and similar technologies. For more information, see our Cookie Notice. We will also store a record of your preferences in respect of the use of these technologies in connection with the Service.

How we use your personal information

We may use your personal information for the following purposes or as otherwise described at the time of collection:

Service delivery and operations. We may use your personal information to:

provide, operate and improve the Service and our business;
personalizing the service, including remembering the devices from which you have previously logged in and remembering your selections and preferences as you navigate the Service;
establish and maintain your user profile on the Service;
enable security features of the Service, such as by sending you security codes via email or SMS, and remembering devices from which you have previously logged in;
communicate with you about the Service, including by sending Service-related announcements, updates, security alerts, and support and administrative messages;
communicate with you about events or contests in which you participate;
understand your needs and interests, and personalize your experience with the Service and our communications; and
provide support for the Service, and respond to your requests, questions and feedback.

Research and development. We may use your personal information for research and development purposes, including to analyze and improve the Service and our business and to develop new products and services. As part of these activities, we may create aggregated, de-identified and/or anonymized data from personal information we collect. We make personal information into de-identified or anonymized data by removing information that makes the data personally identifiable to you. We may use this aggregated, de-identified or otherwise anonymized data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business.

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Marketing. We, our service providers and our third-party advertising partners may collect and use your personal information for marketing and advertising purposes:

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Direct marketing. We may send you direct marketing communications and may personalize these messages based on your needs and interests. You may opt-out of our marketing communications as described in the opt-out of communications section below.
Interest-based advertising. Our third-party advertising partners may use cookies and similar technologies to collect information about your interaction (including the data described in the automatic data collection section above) with the Service, our communications and other online services over time, and use that information to serve online ads that they think will interest you. This is called interest-based advertising. We may also share information about our users with these companies to facilitate interest-based advertising to those or similar users on other online platforms.

To manage our recruiting and process job applications. We may use personal information, such as data submitted to us in a job application, to facilitate our recruitment activities and process job applications, such as by evaluating a candidate for a job, and monitoring recruitment statistics.

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Compliance and protection. We may use your personal information to:

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comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas, investigations or requests from government authorities;
protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims);
audit our internal processes for compliance with legal and contractual requirements or our internal policies;
enforce the terms and conditions that govern the Service; and
prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.

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Business interactions. If you communicate with us as an employee or representative of a service provider, business partner or other company we do business with, in addition to the other uses included in this section, we may use personal information about you to administer our relationship, maintain contractual relations and to operate our business.

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Cookies and similar technologies. In addition to the other uses included in this section, we may use the Cookies and similar technologies described above for the purposes described in our Cookie Notice.

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Use for new purposes. We may use your personal information for reasons not described in this Privacy Policy where permitted by law and the reason is compatible with the purpose for which we collected it.

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Retention:

We generally retain personal information to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes. To determine the appropriate retention period for personal information, we may consider factors such as the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

When we no longer require the personal information, we have collected about you, we may either delete it, anonymize it, or isolate it from further processing.

Your Choices

In this section, we describe the rights and choices available to all users. Users who are located in Europe can find additional information about their rights below.

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Opt-out of communications. You may opt-out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us. Please note that if you choose to opt-out of marketing-related emails, you may continue to receive service-related and other non-marketing emails.

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Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

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Declining to provide information. We need to collect personal information to provide certain services. If you do not provide the information we identify as required or mandatory, we may not be able to provide those services.

Other sites & services

The Service may contain links to websites, mobile applications, and other online services operated by third parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites, mobile applications or online services operated by third parties, and we are not responsible for their actions. We encourage you to read the privacy policies of the other websites, mobile applications and online services you use.

Security

We employ a number of technical, organizational and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.

International data transfer

We are headquartered in the United States and may use service providers that operate in other countries. Your personal information may be transferred to the United States or other locations where privacy laws may not be as protective as those in your state, province, or country.

Users in Europe should read the important information provided below about transfer of personal information outside of Europe.

Children

The Service is not intended for use by anyone under 18 years of age. If you are a parent or guardian of a child from whom you believe we have collected personal information in a manner prohibited by law, please contact us. If we learn that we have collected personal information through the Service from a child without the consent of the child’s parent or guardian as required by law, we will comply with applicable legal requirements to delete the information.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service or other appropriate means. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your use of the Service after the effective date of any modified Privacy Policy indicates your acknowledging that the modified Privacy Policy applies to your interactions with the Service and our business.

How to contact us

Blockdaemon Inc.
11400 West Olympic Blvd., Suite 200, PMB 215, Los Angeles, CA 90064
[email protected] with “Privacy Policy” in the subject line.

Notice to European users

General
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Where this Notice to European users applies. The information provided in this “Notice to European users” section applies only to individuals in the United Kingdom, Switzerland and the European Economic Area (i.e., “Europe” as defined at the top of this Privacy Policy).
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Personal information. References to “personal information” in this Privacy Policy should be understood to include a reference to “personal data” (as defined in the GDPR and the FADP) – i.e., information about individuals from they are either directly identified or can be identified.
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Controller. Blockdaemon is the controller in respect of the processing of your personal information covered by this Privacy Policy for purposes of European data protection legislation (i.e., the EU GDPR, the so called “UK GDPR” (as and where applicable, the “GDPR”) and the Swiss Federal Act on Data Protection (as and where applicable, the “FADP”)). See the ‘How to contact us’ section above for our contact details.
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Our GDPR Representatives. We have appointed the following representatives in Europe as required by the GDPR – you can also contact them directly should you wish:
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Blockdaemon Ltd (5th Floor, Rear Connaught House, 1 Burlington Road, Dublin, Dublin 4, D04 C5y6, Ireland).

By email to: [email protected] with “Privacy Policy” in the subject line.

Blockdaemon UK Limited (30th Floor, Leadenhall Building, 122 Leadhall St, EC3V 4AB, London).

By email to: [email protected] with “Privacy Policy” in the subject line.

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Our Representative in Switzerland. Our Swiss representative appointed under the FADP: EDPO Switzerlad Sàrl. You can contact them:

By using EDPO Switzerland's online request form: https://edpo.com/swiss-data-request/
By writing to EDPO Switzerland at Rue de Lausanne 37, 1201 Geneva, Switzerland

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Our Data Protection Officer
‍We have appointed a “Data Protection Officer”, this is a person who is responsible for independently overseeing and advising us in relation to our compliance with the GDPR and the FADP (including compliance with the practices described in this Privacy Policy).

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Our legal bases for processing

In respect of each of the purposes for which we use your personal information, the GDPR requires us to ensure that we have a “legal basis” for that use.

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Our legal bases for processing your personal information described in this Privacy Policy are listed below.

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Where we need to perform a contract, we are about to enter into or have entered into with you (“Contractual Necessity”).
Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests (“Legitimate Interests”). More detail about the specific legitimate interests pursued in respect of each Purpose we use your personal information for is set out in the table below.
Where we need to comply with a legal or regulatory obligation (“Compliance with Law”).
Where we have your specific consent to carry out the processing for the Purpose in question (“Consent”).

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We have set out below, in a table format, the legal bases we rely on in respect of the relevant Purposes for which we use your personal information – for more information on these Purposes and the data types involved, see ‘How we use your personal information’

Purpose

Categories of personal information involved

Legal basis

Service delivery and operations

Contact data
Demographic data
Profile data
Communications data
Transactional data
Marketing data
User-generated content data
[Job application data]
Government-issued identification documentation
Payment data
Data from Third Party Services
Device data

Contractual Necessity.
Compliance with Law. If we are legally obliged to collect your data.

Research and development

Any and all data types relevant in the circumstances

Legitimate interest. We have legitimate interest, and believe it is also in your interests, that we are able to take steps to ensure that our Services operate as intended.
Consent, in circumstances or in jurisdictions where consent is required under applicable laws for these research and development purposes.

Marketing

Contact data
Demographic data
Profile data
Communications data
Marketing data
Device data

Legitimate Interests. We have a legitimate interest in promoting our operations and goals as an organization and sending marketing communications for that purpose.
Consent, in circumstances or in jurisdictions where consent is required under applicable laws to the sending of any given marketing communications.

Security

Contact data
Device data
Online activity data

Compliance with Law.
Legitimate Interests. We have a legitimate interest in ensuring the ongoing security and proper operation of our Service and associated IT services, systems, and networks.

Compliance and protection

Any and all data types relevant in the circumstances

Compliance with Law.
Legitimate interest. Where Compliance with Law is not applicable, we and any relevant third parties have a legitimate interest in participating in, supporting, and following legal process and requests, including through co-operation with authorities. We and any relevant third parties may also have a legitimate interest of ensuring the protection, maintenance, and enforcement of our and their rights, property, and/or safety.

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Business interactions

Contact data
Demographic data
Profile data
Communications data
User-generated content data

Legitimate Interests. It is our legitimate interest to develop and communicate about our business.

Further uses

Any and all data types relevant in the circumstances

The original legal basis relied upon, if the relevant further use is compatible with the initial purpose for which the Personal Information was collected.
Consent, if the relevant further use is not compatible with the initial purpose for which the personal information was collected.

No Automated Decision-Making and Profiling. As part of the Service, we do not engage in automated decision-making and/or profiling, which produces legal or similarly significant effects.

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Your rights

General. European data protection laws give you certain rights regarding your personal information. If you are located in Europe, you may ask us to take the following actions in relation to your personal information that we hold:

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Access. Provide you with information about our processing of your personal information and give you access to your personal information.

Correct. Update or correct inaccuracies in your personal information.
Delete. Delete your personal information where there is no good reason for us continuing to process it - you also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
Transfer. Transfer a machine-readable copy of your personal information to you or a third party of your choice.
Restrict. Restrict the processing of your personal information, for example if you want us to establish its accuracy or the reason for processing it.
Object. Object to our processing of your personal information where we are relying on Legitimate Interests – you also have the right to object where we are processing your personal information for direct marketing purposes.
Withdraw Consent. When we use your personal information based on your consent, you have the right to withdraw that consent at any time.

Exercising These Rights. You may submit these requests by email to [email protected] or our postal address provided above. We may request specific information from you to help us confirm your identity and process your request. Whether or not we are required to fulfill any request you make will depend on a number of factors (e.g., why and how we are processing your personal information), if we reject any request you may make (whether in whole or in part) we will let you know our grounds for doing so at the time, subject to any legal restrictions.

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Your Right to Lodge a Complaint with your Supervisory Authority. In addition to your rights outlined above, if you are not satisfied with our response to a request you make, or how we process your personal information, you can make a complaint to the data protection regulator in your habitual place of residence.

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For users in the European Economic Area – the contact information for the data protection regulator in your place of residence can be found here: https://edpb.europa.eu/about-edpb/board/members_en
For users in Switzerland – the contact information for the Swiss Federal Data Protection and Information Commission (FDPIC) is below:
- Federal Data Protection and Information Commissioner
- Feldeggweg 1
- CH - 3003 Bern

For users in the UK – the contact information for the UK data protection regulator is below:
- The Information Commissioner’s Office
- Water Lane, Wycliffe House
- Wilmslow - Cheshire SK9 5AF

Data Processing outside Europe

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We are a U.S.-based company and many of our service providers, advisers, partners or other recipients of data are also based in the U.S. This means that, if you use the Service, your personal information will necessarily be accessed and processed in the U.S. It may also be provided to recipients in other countries outside Europe.

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Where we share your personal information with third parties who are based outside Europe, we try to ensure a similar degree of protection is afforded to it in Europe.

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Personal information subject to the FADP is transferred to the following countries:

UK and EU Member States (transfer mechanism: adequacy decision);
U.S., Singapore and United Arab Emirates (transfer mechanism: EU standard contract clauses (including the Swiss Annex)).

You may contact us if you want further information on the specific mechanism used by us when transferring your personal information out of Europe. You may have the right to receive a copy of the appropriate safeguards under which your personal information is transferred by contacting us.

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Privacy Policy

Introduction

Personal information We Collect

How we use your personal information

Retention:

Your Choices

Other sites & services

Security

International data transfer

Children

Changes to this Privacy Policy

How to contact us

Notice to European users

Privacy Policy

Introduction

Personal information We Collect

How we use your personal information

Retention:

How we share your personal information

Your Choices

Other sites & services

Security

International data transfer

Children

Changes to this Privacy Policy

How to contact us

Notice to European users